ASK

ASK Service (additional service)

ASK (a premium additional service to the basic Techlink package) offers subscribers the ability to ask specialist consultants case-related or more generalised questions through a secure area of the site. Questions and resultant answers are stored within a database. Questions asked by other users are also available to view on an anonymous basis making this section an infinitely expandable question and answer database.

The cost of the ASK service is in addition to the monthly Techlink subscription and is £400 plus VAT payable by cheque for 10, 10 minute units. Each question usually deducts 1 unit unless you are informed otherwise. They do not run out over time just as and when you use them.